Q - Can the radios be used straight away or do they need programming?
A - Yes, the radios come preprogrammed and will work straight from the box after being fully charged.

Q - Where can I purchase Mitex hand held two way radios?
A - Mitex two way radios can be purchased through most good retailers and comms companies throughout the UK. Larger outlets are listed on the contact page of this site or contact your local retailer and ask them to get Mitex for you.

Q - What distance will the Mitex hand held 2 way radios cover?
A - Distance is a difficult thing to quote as it depends on so many different parameters. Mitex radios are full 5 watt hand portables and are as capable as any other professional Walkie Talkies and better than many. We have regularly tested Mitex General up to 25Km with good line of sight in open country, but this can vary depending on terrain and atmospheric conditions.

Q - We have Mitex General Radios; if we purchase several more from a different supplier will they work with our existing units?
A - Yes, as long as you purchase the same model range. For example Mitex General will work with all Mitex General's back to back, straight from the box. Likewise Mitex Security will work with Mitex Security, Mitex Business with Mitex Business, Mitex Site with Site and so on. Additionally, all UHF Mitex radios can talk to each other on channels 13, 14 & 15. Channels 1 to 12 are dedicated to the Model range and channel 16 is scan. Mitex VHF units, like Sport, Country etc, will again talk to all VHF units on channels 13, 14 & 15, channel 16 is scan and 1 to 12 are dedicated to each model range. UHF units will not talk to VHF units.

Q - Can I talk to PMR 446 license free radios on Mitex units?
A - No PMR 446 License free Walkie Talkies are restricted in power output to half a watt. Mitex radios have 10 x more power output and are not allowed to be use on this band.

Q - What do I have to do to obtain an Ofcom Business Radio Light license
A - Simply fill in the application form supplied with your Mitex Radio or you can apply on line: http://www.ofcom.org.uk/radiocomms/ifi/licensing/classes/business_radio/applications/af08/OfW432.pdf. You can apply for an Ofcom Business Radio Light License as an individual, Sole Trader, Club/Federation, partnership, Limited Company/PLC, Association, Government Body, Registered Charity, Education/School/University, NHS, Royal Charter, Religious Body etc. One license will cover you for an unlimited number of Radios anywhere in the UK and currently costs just £75 for five years (That is the equivalent to just £15 per year for unlimited users).

Q - Can I get Accessories
A - Yes, a large range of Clarity accessories are available for all Mitex radios and are available from retailers or direct from Mitex

Q - Can I program other radios to work with Mitex
A - Yes, as long as they are on the same frequency band (ie UHF or VHF) and cover the UK general frequencies they can be programmed to work with Mitex. Although Mitex radios are professional radios and can be reprogrammed we hope not to have to do this for most of the range. The Mitex Pro Radio will be able to be used with existing systems and be programmed to you requirements.

Q - Where can I use my radios
A - Anywhere in the UK

Q - Do Mitex offer a repair service
A - Yes, in the unlikely event you have a failure, Mitex offer a fast and comprehensive repair service.

Q - How long is my Guarantee
A - All Mitex products are covered for 12 Months from the date of purchase.

Q - How many radios can I use in one area
A - There is no limit to the number of radios that can be used in one area and a license covers you for an unlimited number of units anywhere in the UK.

Q - Will Mitex Radios work in other countries
A - Mitex Radios are programmed back to back and will communicate with each other anywhere in the world. They are programmed for UK use on Business Radio Light License frequencies. Users must check and abide by any licensing laws in the intended country of use.